Cancellation & Refund Policy

Last updated on March 3rd 2023

 At Resa, we take great pride in our clothing and stand by their quality. However, we understand that sometimes, a defect may occur. To ensure that we can assist you in such instances, we have implemented the following policy:

• Refunds and exchanges are not permitted. Please choose your items carefully before making your purchase.
• We do not accept any returns or exchanges, except in cases of defective items.
• To be eligible for a replacement, the defect must be reported within 24 hours after you receive the item. Please provide an unboxing video of the defect as proof* and mail us at reachresa@gmail.com.
• No queries without the proof of video will be entertained.
• The replacement will be sent to you at no additional cost.
• We reserve the right to refuse any replacement request if we believe that the defect is a result of misuse or intentional damage.

We appreciate your understanding of our no refund and no exchange policy. We are committed to providing you with the highest quality products and exceptional customer service. Contact us or drop us a mail (reachresa@gmail.com) and our customer support team will get back to you to solve any of your queries/issues.